Shipping Policy

At Solvigo, your satisfaction is our priority. We work hard to ensure your orders are processed, shipped, and delivered safely and in a timely manner.


๐Ÿ“ฆ 1. Order Processing Time

  • All orders are processed within 1โ€“3 business days after your payment is confirmed.
  • You will receive an order confirmation email or message after placing your order, and another email or message with tracking details once your order is shipped.

๐ŸŒ 2. Shipping & Delivery Timelines

We currently ship orders across India.

Location Estimated Delivery Time
Metro Cities 7โ€“10 business days
Tier 2 & 3 Cities 8โ€“12 business days
Rural Areas 10โ€“15 business days

Note: Delivery times may vary slightly due to logistics delays, festivals, or government restrictions.


๐Ÿš› 3. Shipping Charges

  • Standard Shipping is free for all prepaid orders.
  • For Cash on Delivery (COD), additional charges may apply and will be shown at checkout (if available).

๐Ÿ“ฆ 4. Tracking Your Order

Once your order is shipped, you will receive a tracking number via email/SMS.
You can track your package onย Track Order page directly on the courierโ€™s website.


๐Ÿšซ 5. Undeliverable Orders

Orders may be marked undeliverable if:

  • The delivery address is incorrect or incomplete
  • The customer is unavailable after multiple delivery attempts

In such cases, we may attempt to reach you. If unreachable, the package will be returned or canceled.


๐Ÿ“ฎ 6. Delays & Exceptions

In rare cases, shipping may be delayed due to:

  • Natural calamities
  • Logistics issues
  • Peak seasons or public holidays
  • Custom clearance (for select cross-border products, if applicable)

We will inform you proactively in such cases.


๐Ÿ“ž 7. Customer Support

If your order hasn't arrived within the estimated time or you have any shipping-related concerns, please contact us:

๐Ÿ“ง Email: solvigo365@gmail.com
๐Ÿ“ Location: Anand, Gujarat, India


โœ… Summary

  • Orders are processed in 1โ€“3 days
  • Delivery may take 7โ€“15 days, depending on your location
  • Tracking will be shared after shipping
  • Support is always available if needed

Thank you for shopping with Solvigo โ€“ We Solve, You Smile.