Privacy Policy

At Solvigo, accessible from https://solvigo.in, your privacy is one of our top priorities. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit or make a purchase from our store.

🔐 1. What Information We Collect

We collect the following types of personal information when you use our site:

  • Your name, email, phone number, shipping and billing address
  • Order details and purchase history
  • Payment information (processed securely via our payment partners)
  • Your IP address and browsing behavior (for analytics)

📦 2. How We Use Your Information

We use your information to:

  • Fulfill your orders and provide customer support
  • Improve our website experience and services
  • Communicate order updates, offers, or feedback requests
  • Detect and prevent fraud or misuse

💳 3. Payments & Security

We do not store your card details. All payments are securely processed via trusted third-party payment gateways like Shopify Payments, Razorpay, or PayPal, depending on the payment method you choose.

Our site uses SSL encryption to protect your personal data.

🌐 4. Sharing Your Information

We do not sell your information.

We may share it with:

  • Shipping partners to deliver your order
  • Payment gateways for processing payments
  • Analytics tools like Google Analytics to improve performance

All third-party service providers comply with relevant data protection laws.

    5. Compliance with Indian Law

This policy is in accordance with:

  • Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
  • IT Act, 2000

We may disclose personal data if legally required by a government authority or court of law.

🔄 6. Your Rights

As a customer, you can:

  • Request a copy of your stored data
  • Ask for correction or deletion of your data
  • Opt-out of marketing communications at any time

To do so, email us at: solvigo365@gmail.com

👶 7. Children’s Privacy

We do not knowingly collect information from children under the age of 18. If we learn that we have, we will delete such information immediately.

🔁 8. Updates to This Policy

We may update this policy periodically. Changes will be posted on this page with a revised effective date.

📬 Contact Us

If you have any questions or concerns about this Privacy Policy, contact us at:
📧 Email: solvigo365@gmail.com
📍 Address: Anand, Gujarat, India